Support
Something not working, or a question the answers below do not cover? Email us and a person will reply.
[email protected]Please include your account email and, if it is about a specific trip, its name — it makes it much faster to look into.
Common questions
- How do I plan a trip?
- Pick your dates on the plan page, then add stops day by day. Drag them between days to reorder, and the drive times update as you go.
- How do I invite people to a trip?
- Open the trip, then use the collaborators menu to invite anyone by email. They can edit alongside you in real time. There is no limit, and it is free.
- Does drive tracking work without signal?
- Yes. Points are stored on your device and uploaded when you are back in range, so a stretch with no reception does not lose your route.
- Why does the app ask for background location?
- Only so your travel companions can see where you are while a drive is being recorded. It is used for nothing else, and you can turn tracking off at any time.
- How do I delete my account?
- In the app: Settings → Account → Delete Account. On the web: the account deletion page. This permanently removes your trips, photos and drive history.
- Is it free?
- Yes. There is no subscription and nothing to buy inside the app.